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Effective date:
Welcome to AINXG FITNESS PRIVATE LIMITED!
AINXG FITNESS PRIVATE LIMITED (“we”, “us”, or “our”) operates the mobile application AINXG FITNESS PRIVATE LIMITED (hereinafter referred to as the “Service”). We are committed to safeguarding your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your data in compliance with applicable Indian laws, including the Digital Personal Data Protection Act (DPDP Act), 2023, the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("IT Rules").
Our Terms and Conditions (“Terms”) and this Privacy Policy together form a legally binding agreement (“Agreement”) governing your access to and use of the AINXG FITNESS PRIVATE LIMITED application (“App” or “Service”).
By using this App, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this Policy, please do not use the App.
We collect several types of information to provide, maintain, and enhance the features of the AINXG FITNESS PRIVATE LIMITED app (“Service”), deliver personalized fitness experiences, and ensure compliance with applicable laws.
Personal Identification Information:
While using our Service, we collect personal data you provide us voluntarily (Section 5 of DPDP Act, 2023) that can be used to contact or identify you,
This may include, but is not limited to:
We may also use your Personal Data to send you update, fitness tips, newsletters, and promotional messages. You can opt out at any time by clicking “unsubscribe” in our communications or by emailing (MAIL).
We also automatically collect data via cookies and trackers (Section 7 of DPDP Act, 2023). This data helps us provide a personalized and seamless experience on the App.
This includes:
We use cookies and similar tracking technologies to enhance your experience within the App. Cookies are small data files stored on your device.
These technologies help us:
- Remember user preferences
- Track feature usage and in-app behaviour
- Ensure secure access and authentication
- Personalize content and recommend fitness goals
You can choose to disable cookies or reset identifiers through your device settings, though certain features may not function properly as a result.
Examples of cookies and identifiers used:
- Session Cookies – to operate and navigate the App
- Preference Cookies – to store selected settings
- Security Cookies – for account protection and login verification
- Analytics Identifiers – to analyze user engagement and improve content
We do not use third-party advertising cookies or sell your data to advertisers.
We collect your personal data for the following purposes:
- To provide and improve our fitness services and app functionality.
- To offer a personalized user experience, including:
- Tailoring fitness plans based on your goals and physical data
- Providing nutrition guidance suited to your dietary preferences and health needs
- Tracking your progress over time to help you stay motivated and accountable
- To send notifications, reminders, and updates related to your fitness journey and account activity.
- To deliver customer support, respond to inquiries, and resolve issues effectively.
- With your explicit consent (as per Section 6 of the Digital Personal Data Protection Act, 2023), we may use your data for:
- Marketing communications, including promotional offers and fitness-related content.
At AINXG FITNESS PRIVATE LIMITED, we process your personal data lawfully, transparently, and fairly, in compliance with Section 7 of the Digital Personal Data Protection Act (DPDP Act), 2023. We collect and process your data based on the following legal grounds:
UserConsent:
Your consent is the primary legal basis for collecting and processing your personal data. By using the AINXG FITNESS PRIVATE LIMITED App, you explicitly consent to the collection, processing, and storage of your personal data as described in this Privacy Policy. This consent is obtained through an affirmative opt-in process when you sign up for the App or provide sensitive personal data (e.g., health information).
Affirmative Agreement for Sensitive Data:
For sensitive data, such as health information (e.g., workout goals, medical restrictions, dietary preferences), explicit consent is required. You will be asked to opt-in before we collect, store, or process any sensitive data. You may withdraw your consent at any time by updating your preferences in the App or contacting our customer support. Withdrawal of consent does not affect the lawfulness of processing before the withdrawal.
ContractualNecessity:
We may process your data when necessary for the performance of a contract, such as processing payments or fulfilling requests for personalized fitness plans or other services you have requested through the App.
At AINXG FITNESS PRIVATE LIMITED, we respect your privacy. We do not sell, rent, or trade your personal data. However, we may share your data with the following entities for specific purposes:
Third-Party Analytics Tools:
We may share your data with trusted third-party analytics tools (e.g., Google Analytics) to help us analyze user behavior and improve the App’s performance. These tools are governed by their own privacy policies.
Payment Gateways:
For processing payments, we may share necessary details (e.g., transaction amount, payment method) with third-party payment gateways (e.g., PayPal, Razorpay, Stripe). These providers handle your payment data securely and are subject to their own privacy policies. We do not store full payment information like credit card numbers.
Healthcare Professionals or Fitness Experts:
With your explicit consent, we may share relevant health and fitness information with healthcare professionals or certified fitness experts who assist in creating your personalized fitness plan.
Emails and SMS:
We send fitness-related notifications via email and SMS directly. We do not share your contact details with third parties for communication purposes.
We assure you that your personal data is never sold or shared for marketing purposes (Section 8(7) of DPDP Act, 2023). Your data is only used to provide services and enhance your fitness journey.
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including providing services, meeting legal obligations, and improving user experience (Section 8(8) of DPDP Act, 2023).
Data Storage Duration:
Personal Information:
Retained as long as you have an active account or as required for legal or operational purposes.
Health and Fitness Data:
Retained as long as you actively use the App to track progress or as long as your account remains active.
Payment Information:
Retained for a maximum of [X months/years] to manage subscriptions, process payments, and comply with legal requirements.
Criteria for Deletion:
Account Deletion:
If you delete your account, all associated personal data will be permanently removed, except where required by law or for accounting purposes.
Inactivity:
If your account remains inactive for [12 months], we may contact you to confirm if you wish to keep your account. If we do not hear from you, we may delete your data.
Legal or Regulatory Requirements:
Certain data may be retained longer to comply with legal, regulatory, or contractual obligations.
You can request data deletion or review your retention preferences at any time by contacting our support team.
As a user of AINXG FITNESS PRIVATE LIMITED, you have specific rights under Sections 12, 13, and 14 of the Digital Personal Data Protection Act, 2023:
Right to Access and Correction:
You may request a copy of the personal data we hold about you and ask us to correct any inaccurate or incomplete information.
Right to Withdraw Consent:
You can withdraw your consent to the processing of your personal data at any time. This will not affect any processing carried out before the withdrawal.
Right to Request Deletion:
You may request deletion of your personal data, subject to applicable legal obligations and retention requirements.
To exercise any of these rights, please contact us at (MAIL) or manage your preferences through the App settings.
At AINXG FITNESS PRIVATE LIMITED, we take the security of your personal data seriously. We use secure technical and organizational measures to safeguard your information, including encryption, secure servers, access controls, and regular security audits.
We comply with Section 8(5) of the Digital Personal Data Protection Act, 2023, as well as Section 43A of the Information Technology Act, 2000, read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. These measures are designed to protect your data from unauthorized access, disclosure, alteration, or loss.
Your privacy and trust are our top priority, and we continuously evaluate and enhance our security practices to stay aligned with legal and technological developments.
AINXG FITNESS PRIVATE LIMITED is accessible to users under the age of 18. However, we are committed to protecting the privacy of minors and complying with applicable data protection laws. If you are under the age of 18, you may use the app only with the involvement and verifiable consent of a parent or legal guardian.
We do not knowingly collect personal or health data from children under 18 without parental consent. Where such data is collected, it is processed strictly for the purpose of delivering personalized fitness features and is secured in accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Parents or legal guardians may contact us at (MAIL) to access, review, or request deletion of a child’s data at any time.
If your personal data is stored or processed outside India, we ensure it is protected with the highest standards of security and privacy. In accordance with Chapter IV of the Digital Personal Data Protection Act, 2023 (Processing of Personal Data Outside India), we transfer data only to countries that provide an adequate level of data protection, or we implement appropriate safeguards such as contractual obligations or encryption to ensure your data remains secure and your privacy rights are upheld.
We may update our Privacy Policy occasionally. Any changes will be communicated by posting the updated Privacy Policy on this page.
We will notify you of significant changes via email and/or a prominent notice on our App before the changes take effect. The "effective date" at the top of this Privacy Policy will be updated accordingly.
You are encouraged to review this Privacy Policy periodically to stay informed about how we protect your data. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions, concerns, or complaints regarding your personal data, or if you wish to exercise your rights under this Privacy Policy, you may contact us at [MAIL ID]. We are committed to responding to your requests promptly and resolving any issues in accordance with applicable laws and best practices.
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